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Buy nowI have a credit on my Vendor side. When I enter the bill to pay, I take the discount and use the credit to pay the bill. When all is said and done, QB is putting the discount in the General Journal listing it as STT
PLease advise what I am doing wrong. This does not happen all the time and I am not doing anything different
thank you
Jan
[email address removed]
Solved! Go to Solution.
I can see you’ve done your due diligence trying to get this resolved already, JanDriggs.
I appreciate you for performing the steps provided by my colleague. We can run the Verify Data tool which self-identifies the most commonly known data issues within a company file. Then, try running the Rebuild Data to resolve data integrity issues. Here's how:
Once done, try rebuilding data by following the steps below:
If the same thing happens, we can delete and recreate the transaction. Just follow the steps provided by
Archie_B to apply the discount or credit to pay the bill. Here's an article you can refer to for more details about paying bills in QuickBooks Desktop.
I've also attached an article you can use to learn more about how to fix a company file using the QuickBooks File Doctor tool: Fix company file and network issues with QuickBooks File Doctor.
Feel free to update us after performing the steps as I want to make sure you open the company files without missing data. Take care always.
Welcome to the Community, JanDriggs.
Allow me to share insights in entering vendor credits when paying bills in QuickBooks Desktop.
You must choose whether to apply a credit or a discount against a bill. If your vendor gave you a discount for this transaction, the discount is applied to the bill. If, on the other hand, you received a credit from your vendor and used it to reduce your total bill amount, you must select credit.
Once you're ready to pay your bill, you can follow these steps to apply a credit or a discount.
Here's how:
Here's an article for more information: Pay bills in QuickBooks Desktop.
To learn more about the full list of workflows and other vendor-related transactions, check out this link: Accounts Payable workflows in QuickBooks Desktop.
Be sure to let me know if you have any further questions about paying your bills. I've got you covered. Enjoy your week!
Thank you for the breakdown. This is the process I have / do use. Every once in a while it puts the discount in the General Journal as a State Transit Tax.
I enter my bills. When I pay them I click on the invoice, if I have a discount to take, I set it. If I am using the credit as well on that same invoice, I set it. This is what I did. When I “created a check” but not to mail, because the credit paid it in full, it puts the discount in general Ledger. I have told my CPA about this, and she is baffled. I don’t know how to correct it so she can do so when she gets an accountants copy. I am just wondering why this keeps happening, but not on all invoices I take discs and credits on.
Again, thank you for your help and time.
gosh I hit reply on my own question, so Im not sure if it went through. Sorry if this doubles up. I am not techy savvy. so sorry
Thank you for the breakdown. This is the process I have / do use. Every once in a while it puts the discount in the General Journal as a State Tax.
I enter my bills. When I pay them I click on the invoice, if I have a discount to take, I set it. If I am using the credit as well on that same invoice, I set it. This is what I did. When I “created a check” but not to mail because the credit paid it in full, it puts the discount in general Ledger. I have told my CPA about this, and she is baffled. I don’t know how to correct it so she can do so when she gets an accountants copy. I am just wondering why this keeps happening, but not on all invoices I take discs and credits.
Again, thank you for your help and time.
I can see you’ve done your due diligence trying to get this resolved already, JanDriggs.
I appreciate you for performing the steps provided by my colleague. We can run the Verify Data tool which self-identifies the most commonly known data issues within a company file. Then, try running the Rebuild Data to resolve data integrity issues. Here's how:
Once done, try rebuilding data by following the steps below:
If the same thing happens, we can delete and recreate the transaction. Just follow the steps provided by
Archie_B to apply the discount or credit to pay the bill. Here's an article you can refer to for more details about paying bills in QuickBooks Desktop.
I've also attached an article you can use to learn more about how to fix a company file using the QuickBooks File Doctor tool: Fix company file and network issues with QuickBooks File Doctor.
Feel free to update us after performing the steps as I want to make sure you open the company files without missing data. Take care always.
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