The option to reschedule vendor payments with a pending status is unavailable, Ben. Please note that this feature only applies to vendor payments on schedule. I'll provide more details below to help you navigate this situation.
As mentioned, when a vendor payment displays a Pending status, there is no option to reschedule it. Also, please know that there's a time frame or withdrawal date. However, if the payment's status is still showing as Scheduled, you can modify the transaction to align with your preferred delivery time.
Since you can't delete the bill or void the payment, I recommend accessing your company file using an incognito or private browser. Please be aware that a browser's cache and cookies can cause QuickBooks' performance to vary when dealing with bills and bill payments. To begin, use these shortcut keys to access a private browser:
- Safari 11 or newer: ⌘+Shift+N
- Chrome: Ctrl+Shift+N
- Firefox: Ctrl+Shift+P
- Safari: Command+Shift+N
Once you're in, access the bill or the payment and try if you can delete or void them. If it goes through, proceed to clear your browser's cache. Refer to this article for the steps: Clear cache and cookies to fix issues when using QuickBooks Online.
You can also consider using another supported browser when deleting a bill or voiding a vendor payment. For the list of browsers, please see this article: System requirements for QuickBooks Online products.
Moreover, please explore this page to help you track all your vendor's transaction in QBO: Run a report with vendor totals.
Our QuickBooks Live Expert Assisted can offer tips and guide you to streamline the process of handling vendor transactions. You can check them out anytime.
If you also need assistance dealing with vendor transactions or performing specific tasks, please let me know in the comment section. I'll make it my top priority to provide you with the details needed to address your inquiries, Ben. Keep safe.
