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amartinez-mcds-g
Level 1

we received possible phishing attack FEB 24, 2024 over 26 times with the same message stating money account was moved

We received possible phishing attack on FEB 24, 2024 with the same message stating our money account has been moved
5 Comments 5
BigRedConsulting
Community Champion

we received possible phishing attack FEB 24, 2024 over 26 times with the same message stating money account was moved

I don't think anyone here can help you with spam.

Just_me
Level 11

we received possible phishing attack FEB 24, 2024 over 26 times with the same message stating money account was moved

There is actually a LOT of threads here in the community about it.  

QB reps are pretending like it's not an issue, and telling everyone to check or clear their browsers.  

 

Know that you are not the only one getting these emails.  Some have said that they have received 400 emails since Sat.   QB has yet to acknowledge it, from what I have seen.  

 

Just don't click on anything in those emails and do NOT respnd to them. 

 

 

KayePe
QuickBooks Team

we received possible phishing attack FEB 24, 2024 over 26 times with the same message stating money account was moved

We understand the importance of keeping our money account secure to prevent issues, Amartinez. Let me connect you with support to address this matter.

 

Note that we take every possible precaution to protect our data. We're dedicated to maintaining the privacy and security of your confidential information. Our commitment is to ensure that security measures are of the highest standards.

 

First, we need to verify if the emails you received are from Intuit. This way, we can ensure that the email is valid.

 

After verifying, you can report the issue to the possible support scam through our Security page and learn a detailed explanation to identify suspicious activity, phishing scams, and potential fraud

 

Once done, you can reach our support team to help you investigate and address this matter. Here's how:

 

  1. In your QuickBooks, click Help (?).
  2. Select either of these tabs:
  • Assistant tab and select Talk to a human.
  • Search tab and click on Contact Us to connect with a support expert.

 

You can contact us from Mondays to Fridays, 6 AM to 6 PM PT. 

 

For more information on protecting your data to ensure privacy and security, check out this article for helpful tips: Privacy and security in QuickBooks

 

Let us know if you have more concerns regarding receiving a not-identified email in your account. We're ready to assist. Have a good one!

BigRedConsulting
Community Champion

we received possible phishing attack FEB 24, 2024 over 26 times with the same message stating money account was moved

@Just_me 

RE: There is actually a LOT of threads here in the community about it. 

 

That's interesting, or maybe even remarkable, but why do you think it has to QuickBooks Online?

amartinez-mcds-g
Level 1

we received possible phishing attack FEB 24, 2024 over 26 times with the same message stating money account was moved

Yes, thank you. We didn't and won't click any links in the emails.

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