Thanks for reaching out, @Addie2018, and welcome to the QuickBooks Community. I believe you are referring to Intuit Data Protect. This is a service of which Intuit provides an online system for backing up your QuickBooks data in the event of some unforeseen incident. Depending on the version you have, you may also be able to back up files from your computer as well to the same online servers. Below, you will find a small breakdown of the different versions of Intuit Data Protect:
Intuit Data Protect Options(With current pricing):
Backup your QuickBooks file only (Company Data Plan):
Backup your entire PC (Entire PC Plan):
Note: Annual subscriptions include a 60-day money back guarantee.
Should you want to set this up for your data, I've included steps for you down below:
In QuickBooks, go to File, then select Back Up Company > Set Up/Activate Online Backup.
From the Backup Status section (bottom right of QuickBooks Home), select Intuit Data Protect.
Next, from the System Tray, right-click the IDP icon (green padlock), then select Open Intuit Data Protect > Activate Now.
In the Intuit App Center window, sign in using your Intuit Account credentials. This is the account you created when you subscribed to the service.
On the Intuit Data Protect Diagnose window, select Continue whenall the statuses show Complete.A confirmation screen pops up if there are some previously backed up files. Select Yes if you wish to recover your files or No to proceed.
In the next window, select all the files you want to back up, then select Continue.Choose the other folders you want to back up on the next window, then select Continue.
Set up a schedule to back up the files, then Continue.
On the Notification Email settings window, assign an e-mail address to be notified if:
Note: For first-time setup, the checkboxes will not show up. Keep selecting Continue until you reach the home screen of IDP. Select Change backup settings, then keep clicking Continue until you reach the Notification Email Settings window again. The checkboxes should now be available.
The backup Fails.
The backup is Successful.
The last good backup is older than X number of days. Note that you can set the number of days here.
Other critical issues.
Once a message saying the IDP setup is successful, select OK.
It's my goal to make sure you are taken care of, so if you have any questions about the information I've provided, or if the FAQ doesn't answer something for you, feel free to reach out to me here in the Community. I'm always here to help.