Hi there, Spactrumtraderllc, please consider checking your email inbox and your spam folder for a notification from us, we automatically send an update detailing the specific reason and any steps required to resolve it.
If you don't see an email, I suggest logging in to your Merchant Service Center. You’ll usually find a notification or the status on the transaction itself that will guide you through the next steps or request further documentation.
The Community is always here if you need anything else.
