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Buy nowHi Folks,
I'm relatively new to QB online so be kind -
I'm trying to create a purchase order but I don't understand why the form has a "Ship To" field when it also has a "Shipping Address" field. Should I just enter "Receiving" in to the Ship To field? Or my name?
When I click on the down arrow next to the Ship To field, there is a large window for me to enter data for a "Customer". Why isn't this just my company info? It's just confusing.
Thanks,
Richard
You've reached the right place for help, rcooke88.
In QuickBooks Online, the information from the vendor profile is use to populate on the purchase order (PO). Then, you'll be required to select a customer name in the Ship to field to have its address show up.
Let me show you how to input the shipping address on the customer profile:
Once done, we can create a dummy purchase order to check if the shipping address populates.
You can always get back to me if you have additional questions when managing PO shipping addresses. Have a great day ahead.
Hi Charles,
Thanks for the info but I'm still confused. Why is QB asking for a "Customer" when I'm trying to fill out a PO to purchase goods from a seller? The Ship To field should just be my company info.
I guess I'm just not understanding the twisted logic QB is forcing on me.
Thanks again,
Richard
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