Quickbooks Time Kiosk Firewall settings

Hi, @ITengineer2. It's a pleasure to have you in the Community today.

I've got you covered. Let's work this out so you can complete your tasks managing your QuickBooks Time Kiosk and its firewall settings in QuickBooks Desktop (QBDT).

Additionally, QuickBooks Desktop does not come with a predefined IP address, so you will need to set it up manually.

It is essential to ensure that your firewall and security systems are up to date for regular updates and security compliance. Additionally, regularly review alerts or logs to monitor app behavior or IP routing changes.

Lastly, examine your network configuration to determine if any changes can affect QuickBooks Time Kiosk's connectivity. Collaborating with your IT department is essential to implementing the required modifications effectively and securely.

Likewise, you can refer to this article for guidance on adding and managing your team members. Additionally, discover the settings and permissions for QuickBooks Time team members:

• Add and manage team members for QuickBooks Time.
• Learn about Team member settings and permissions in QuickBooks Time.

QBDT provides excellent resources that are accessible at any time. To get started, please visit our QuickBooks Help page.

If you have other time kiosk concerns, you can always contact me. Just leave a comment below, and I'll gladly provide the information you need. Take care and have a good one!

@ShaniamarieC  "TTheuickBooks Time Kiosk application tries connecting using IP addresses in the 18.161.6.x range, which is linked to Amazon's infrastructure. To ensure proper functionality, please allow these IPs in your firewall settings."

Call me technically illiterate, but I'm pretty sure that @ITengineer2  already knew the range of IP addresses, and was asking for more specific details.

Also pretty sure that they are their IT department, judging by the name.

Hi, yes I am the IT engineer / department.  Router config has not changed recently.  In doing a packet capture and monitoring logs, we saw the device contacting UAE.  Once I allowed Amazon UAE servers today, the app started working. 

We do not deem this as a secure solution, and it is a recent change within QB infrastructure.  I need to know what IP range or URL i can use to SPECIFY QB services ONLY, and not an entire list of countries.  We will also NOT whitelist ALL amazon servers.

We need info on required ports and IP  / FQDN for secure access to continue.

Thanks for the prompt reply, @ITengineer2. Let me route you with the best available support to obtain the exact IP range or URL needed to configure your firewall settings seamlessly.

We have a separate forum where you can interact with our product developers, product experts, and engineers regarding software, QuickBooks API concerns, or developer license-related questions. That said, I encourage you to post this question in our Intuit Developer Community since they have the tools and resources available to assist you with your concern. Here's how:

1. In your browser, enter this link: https://help.developer.intuit.com/s/
2. Choose your QuickBooks product.
3. Select the Ask a Question option.
4. Press Sign In.
5. Use your Intuit login credentials.

Additionally, here are some resources to learn more details about managing permissions and company settings in QB Time:

• Team member settings and permissions in QuickBooks Time
• About QuickBooks Time company settings

Please get in touch with us if you need further help with managing your firewall settings or have other QuickBooks-related concerns. I'm more than happy to help. Stay safe!