This is not the impression we want you to have when trying to use Tsheets, @NOT A HAPPY CAMPER.
I tried to check and found out that there is an ongoing investigation affecting Tsheets customers. Our product engineers are aware of this and are working on to fix this.
I suggest contacting our support team. This way, you'll be added as one of the affected users and be updated via email once it is resolved.
You can choose from these options:
- Phone: US: +1 (888) 836-2720
- From any TSheets web page, on the right, select the blue "Live Chat" button.
- TSheets Computer App
- TSheets Mobile Apps
Meanwhile, I'll be adding this great Community resource in case you've got other QuickBooks concerns such as setting up payments, managing your income and expenses, running reports, etc. Please refer to this article for more details: Community help articles.
Don't hesitate to reach back out to us at anytime if you need anything else. Have a great day.