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Contact TSheets support

If you can't figure out how to do something, or if you think any of the TSheets apps aren't working correctly, please let us know! We'll patiently walk you through the steps needed to accomplish your task, help you troubleshoot, or if necessary, quickly escalate technical issues.

Contact Options


Check out our support hours and calls us at:

  • US: +1 (888) 836-2720
  • AU: +1 (800) 989-143
  • UK: +44 (808) 164-0610

Live Chat

From any TSheets web page (such as, on the right, select the blue "Live Chat" button. This button also appears at the bottom left of your company's TSheets dashboard.


Note: If Chat is not available, you can send a message anyway. We'll let you know that we'll respond first thing in the morning and to check back later.


TSheets support agents are standing by in the QuickBooks community to answer your questions. You can access the community directly or navigate to it using the in-app help panel:

  1. In the bottom right-hand side of the TSheets web app, click the Help 2020-01-07_14-47-50.png icon to open the help panel.
  2. Select Post a Question to open a new window with a form to ask your support question in the community.

TSheets Computer App

  1. For help options, select 2020-01-07_14-47-50.png.
  2. Search existing product help articles.
  3. If you can't find an answer to your question, select Post a Question to receive support in the community, or Chat Now to reach TSheets chat support.

TSheets Mobile Apps

  1. On your Android or iOS, if you have not already, sign into your TSheets account.
  2. Tap Settings or More , then Settings.
  3. Tap Help & Support, then choose one of the help options.

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