Having issues regarding your A/R Aging Summary report will surely delay your working progress, @SMI24. Let me provide information about why the report amount for the A/R report got doubled and to resolve this.
To begin with, when migrating from QBO to QBDT, minor errors may occur when generating reports. You've mentioned that the amount on your A/R Aging Summary report increased by $15,000 in QBDT, which is unusual. I suggest reaching out to our support team to review your account further. It's also possible that the A/R Aging Summary report doubled due to the data migrating as both transactions and Journal Entries (JE). Therefore, it's essential to contact our support team again for a thorough review.
While I would like to offer assistance, we're unable to access your account here in the Community space for security reasons. To seek further assistance, you can contact our support team by following these steps:
- Click the Help menu.
- Select QuickBooks Desktop Help/Contact Us.
- Enter a brief description of your concern, and select Continue.
- Sign in to your Intuit Account, and select continue.
- Select chat with us or Have us call you.
For reference, you can check this article: Contact QuickBooks Desktop Support.
For future reference, you can check this article to help you customize any report that you generate: Customize reports in QBDT.
Please keep me informed, @SMI24. Let me know if you have any other questions related to the A/R Aging Summary report. I'm here to assist you in any way that I can.
