A vendor sent us an invoice, and only the "master admin" user received a notification email. How do we change or add email addresses to get notified of vendor invoices?
Thanks for visiting the Community, djformby.
In QBO, the master admin has access to every feature in the company. They’re the only ones who can receive a notification email for vendor invoices. Also, billing reminders are sent to this user's email.
If the Master admin is no longer connected to the business, inform them to transfer the access rights to the correct user. Before proceeding, you'll have to ensure that the user is already added as a company admin. If not, follow the steps below:
Click the Gear icon in the upper-right and choose Manage Users under Your Company.
Tap the Add user button to select Company Admin.
Hit Next to continue.
Then, follow the on-screen instructions to complete the process.