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March 30, 2020
Question

Accounting for a canceled check.

  • March 30, 2020
  • 1 reply
  • 12 views

A  customer paid me by check and I properly recorded it as a Debit to cash and credit to accounts receivable through the customers/ receive payment method.  A few days later the customer illegally put a stop payment on the check.  How do I account for this?  Thank you in advance. 

1 reply

mforestAuthor
March 30, 2020

Does anyone have any ideas?  I cant complete my bank rec without this.

Ashley H
Level 4
March 30, 2020

Hello there, @mforest.

 

There are two different ways that you can record this transaction. You can manually record or use the Record Bounced Check feature. This is to ensure that all related details on bounced check transactions are addressed to keep your account balanced and organized. No worries, here's a Community Article that walks through both processes with ease: Handle Non-Sufficient Funds (NSF) or bounced check from customers.

 

Let me know how this goes for you! I'm always here if you need further assistance. Have a great day.

 

mforestAuthor
March 30, 2020

 

Yes I did do it that way as follows:

 

  1. From the QuickBooks Customers menu, click Customer Center.
  2. Go to the Transactions tab and click Received Payments.
  3. Double click the payment you want to record as NSF.
  4. On the Receive Payments window, click the Record Bounced Check icon on the Main ribbon tab. Note that the check must not be waiting to be cleared in the Undeposited Funds account, as it would have to have cleared the bank in order to bounce.
  5. In the Manage Bounced Check window, enter:
    • Bank Fee and Date
    • Expense Account for the Bank Fee
    • Class
    • Customer Fee (how much you charged the customer)

NOTE: All these fields are optional. You can leave them blank if you didn't incur any charge or if you do not want to charge the customer for the NSF check.

  1. Click Next.
  2. QuickBooks will then show you the Bounced Check Summary, letting you know what happened behind the scenes. For example, you may see:
    • The following invoices will be marked unpaid
    • The following fees will be deducted from your bank account
    • This invoice will be created for the fee you want to charge your customer.
  3. Click Finish.
  4. You will then see a Bounced Check indicator on the customers payment letting you know you just used the bounced check feature on that payment.
  5. QuickBooks creates a journal entry debiting your accounts receivable account and crediting your bank account. The original invoice is marked unpaid, so you can re-invoice the customer.

 

The problem is that now my bank rec is off by the amount of the canceled check.  How do I get this into my bank rec window? Also this customer is long gone, so I want to write it off to a 0 balance.  How do I do that too?