Hi there, Meriel. I've got all the steps to help you add contractors as team members for timesheets.
Before doing so, can you tell me if you receive an error message adding contractors to your QuickBooks Online (QBO) account? Knowing this will help me provide you with an accurate resolution.
In the meantime, let's perform some basic troubleshooting steps. Let's begin by opening your QBO account using a private or incognito window. Doing so will help us determine if this is a browser-related issue. Sometimes, too much cache buildup in a browser can cause unexpected behavior with the product. Please utilize these keyboard shortcuts:
- Mozilla Firefox: CTRL + Shift + P
- Microsoft Edge: CTRL + Shift + N
- Google Chrome: CTRL + Shift + N
- Safari: Command + Shift + N
Once done, add your contractors again. If it works without issues, that's good news. You can return to your regular browsing history and clear the cache. Otherwise, use other supported browsers as alternatives.
Moreover, I'm adding this article to learn how to manage timesheets in QBO: Enter a weekly timesheet in QuickBooks Online.
I'm all ears if you have other questions about adding contractors in QuickBooks. Simply leave your reply below and I'll provide the necessary information.
