Hello there, @Capriccio.
To resolve this, you’ll want to delete and recreate the Pro forma invoice template. Just make sure to apply the template to the Pro forma invoice you’ve created.
Here’s how to delete:
- Select the Gear icon.
- Click Custom Form Styles.
- Select the invoice template and hit the downward arrow right next to Edit.
- Choose Delete.
Once done, you can now recreate the Pro forma Invoice. I can show you how:
- Go to the Gear icon at the top.
- Choose Custom Form Styles.
- At the upper right corner, click the drop-down for New Style, and select Estimate.
- On the Content tab, change Estimate to Pro forma Invoice.
- Select Done.
To look them more personalized, you can refer to this article as your reference: Customize invoices, estimates, and sales receipts in QuickBooks Online.
Come back to the Community if you need further assistance. I’m always ready to help.
