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JesseJames
Level 1

After a purchase through a vendor I get a core refund credited back to my atm used why is it so complicated to just have the credit back from vendor back to account used

 
2 Comments 2
JoesemM
Moderator

After a purchase through a vendor I get a core refund credited back to my atm used why is it so complicated to just have the credit back from vendor back to account used

Hello, @JesseJames. I'm here to share insight about recording refund with QuickBooks.

 

Recording a refund will depend on how you record the purchases in QuickBooks. If you got credit on a future purchase, you should enter a credit instead. Vendor credit is used in QuickBooks Online to either record returns to vendors or refunds from vendors.

 

Here's how:

 

  1. Click the + New.
  2. Select Vendor credit or Receive vendor credit.
  3. In the Vendor dropdown, select your vendor.
  4. Depending on how you record purchases with this vendor, enter the Category details or Item details. Usually, this is the category, product, or service you’re getting credit for.
  5. Hit Save and close.

 

Once done, you can now deposit the money you get from the refund. You can follow the Step 2 and 3 in this article: Enter a refund from a vendor.

 

I've collected these articles that will guide you on how to match your transactions and reconcile your account with QuickBooks:

 

 

I'll be right here to help you if you have any other questions or concerns. I'll make sure you're all set. Have a lovely day!

JesseJames
Level 1

After a purchase through a vendor I get a core refund credited back to my atm used why is it so complicated to just have the credit back from vendor back to account used

All of the answers and solutions ive seen is "add credit as a check", and similar responses, we are in 2022, hardly anyone is writing checks, its all debt/credit cards. for example i buy $200 in parts for a car, the customer never comes and now i have a $200 credit from that vender coming back to my card, i try to put a vendor credit into my system, as basic as that sounds to be able to do, and i cant get it to apply the credit to my bank account even when i go to transfer or record deposit, when i try to enter another expense for that vendor, the credit attempts to pop up on the right side, which is on a completely different transaction now, i dont want John's ac compressor credit coming into the Expense of Ashley's radiator. Ive tried to use quickbooks as my accounting program but some of this basic stuff is complicated or impossible to just do simply so im trying to figure out if there is just a simple basic way to do what im trying to do that im not aware of or if i should try another more geared to automotive repair accounting program

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