Amount showing in unused account on P and L for two transactions

It's nice to see you here. In Awe. Let me help clear this up for you.

In QuickBooks Online, there's a built-in utility that records all your financial transactions in your chart of account. Let’s run the Audit Log report and check your transaction history.

Here’s how:

1. Open your company and head to the Gear icon at the top of your company to choose Audit Log.
2. This action will open a screen that shows all events that happened in your company.
3. Set the correct period in the Date changed drop-down and select All Events.
4. Go to the History column and tap the View link to open the audit history.

You can read this article to learn more about what the tool can do and the users created by the online program: Use the audit log in QuickBooks Online.

Also, I'm adding this article to know more about running financial reports in QBO: Run reports in QuickBooks Online. It contains steps on how to print, email, and export reports, and articles related to running reports in QuickBooks.

Let me know if you have other reporting concerns or inquiries about managing accounts in QBO. I'm just around to help. Take care always.

Hi, When I go into the Audit Log, it shows the items being mapped to the correct place, but they still show up on the P&L in a different account. Thoughts on next steps? Thank you!

Hello there, In Awe. 

The income account associated with the item may be different from the others. Let's verify it by going to the Product and Services.

Here's how:

1. In the left menu, click Sales. 
2. Go to the Products and services tab.
3. Locate the item and click Edit under the Action column.
4. Go to the Income account field and check how it is accounted for.
5. If you want to update it, choose the correct income account and click Save and close.

To learn more about tracking your inventory, see this article for a guide: Add inventory products in QuickBooks Online.

Additionally, here's a helpful resource for more information on tracking your inventory: Understanding Inventory in QuickBooks Online. 

Get back to me if you need help with something else. I'd be happy to assist. Enjoy the rest of the day!

Hi, Thank you for this, but I've already double checked this. Also we have numerous sales under these products and only a couple are showing in the wrong account. I called in and they're going to have Engineering look at it so fingers crossed!