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AppleLa2
Level 2

An invoice that was entered and paid in bill.com was not able to sync to QBO. I've recreated the invoice in QBO but how do I mark it as having been paid?

 
Solved
Best answer October 13, 2021

Best Answers
DivinaMercy_N
Moderator

An invoice that was entered and paid in bill.com was not able to sync to QBO. I've recreated the invoice in QBO but how do I mark it as having been paid?

Hi there, @AppleLa2. I got your back in marking the invoice as paid in QuickBooks Online (QBO).

 

You'll have to use the Receive Payment feature and enter the invoice full amount to mark it as paid. Let me guide you how:

 

  1. Sign in to your QBO account.
  2. Then, click the Sales menu and select Customers.
  3. Look for the customer where the invoice is allocated. Click the name to open.
  4. Next, find the invoice you want to mark as paid and select the Receive payment button.
  5. In the Amount received field, input the full amount received for the invoice.
  6. Once done, click Save and close

 

For more information on marking the invoice as paid in QBO, feel free to visit this article: Record invoice payments in QuickBooks Online

 

Getting a list of your customers’ outstanding balances will help you determine how much still due and how long they’re past due are. You just simply need to run the accounts receivable aging report to have this data. 

 

I'm always around if you need additional assistance in marking the invoice as paid in QBO. Don't hesitate to post your concern here. Have a good one. 

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2 Comments 2
DivinaMercy_N
Moderator

An invoice that was entered and paid in bill.com was not able to sync to QBO. I've recreated the invoice in QBO but how do I mark it as having been paid?

Hi there, @AppleLa2. I got your back in marking the invoice as paid in QuickBooks Online (QBO).

 

You'll have to use the Receive Payment feature and enter the invoice full amount to mark it as paid. Let me guide you how:

 

  1. Sign in to your QBO account.
  2. Then, click the Sales menu and select Customers.
  3. Look for the customer where the invoice is allocated. Click the name to open.
  4. Next, find the invoice you want to mark as paid and select the Receive payment button.
  5. In the Amount received field, input the full amount received for the invoice.
  6. Once done, click Save and close

 

For more information on marking the invoice as paid in QBO, feel free to visit this article: Record invoice payments in QuickBooks Online

 

Getting a list of your customers’ outstanding balances will help you determine how much still due and how long they’re past due are. You just simply need to run the accounts receivable aging report to have this data. 

 

I'm always around if you need additional assistance in marking the invoice as paid in QBO. Don't hesitate to post your concern here. Have a good one. 

AppleLa2
Level 2

An invoice that was entered and paid in bill.com was not able to sync to QBO. I've recreated the invoice in QBO but how do I mark it as having been paid?

Thank you for the steps. I was able to get the invoices marked as paid.

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