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bairdcompanies-g
Level 1

Anybody know how to get a hold of these people they don’t do anything except take my money and screw up my system with their bull**** updates

Anybody know how to get anybody to reply honestly it’s such bull**** ram paint over $90 a month for horrible service

2 Comments 2
Tori B
QuickBooks Team

Anybody know how to get a hold of these people they don’t do anything except take my money and screw up my system with their bull**** updates

Hello, @bairdcompanies-g.

 

Thanks for sharing your concerns here in the QuickBooks Community. 

 

I'm happy to lend a hand. To do this, would you please provide some details of your issue? 

 

On the other hand, if you prefer to speak with our live support team, I'm including some steps to schedule a call back, along with the direct phone number below. 

 

  1. Sign in to your QuickBooks Online company.
  2. Select Help (?).
  3. Choose either tab to get started:
    • Assistant: Get quick, personalized answers. Select a suggested option, or type a question or topic you need help with. If you decide you need further help, you can still Talk to a human.
    • Search: Search the QuickBooks Online knowledge base directly, or click on Contact Us and choose a way to connect with us:
      • Start a chat with a support expert.
      • Get a callback from the next available expert.

 

This is the best way to contact the right person to get the help you need. If you still need help, you can call support at 800-446-8848.

 

I'll be sure to keep an eye out for your reply. Please let me know how I can help. Chat with you soon! 

 

 

dpeer
Level 1

Anybody know how to get a hold of these people they don’t do anything except take my money and screw up my system with their bull**** updates

I sometimes found it frustrating when talking to support people about a problem I was having understanding the software and navigating to the right page to resolve my issue.  But, of course, if you pay more you get more (if lucky) so I am now paying $50/monthly for "Live Book Keeping", and it has been worth it.  It's better than paying hourly to speak to a CPA.  

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