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Eric Rohner
Level 1

API Permission Errors for Reports.

Why am I getting this error when calling a report using your c# SDK. I updated the plan to Advanced because online your site said that is why I am getting that error.

 

{"Validation Exception was thrown.Details:Permission Denied Error : You do not have the access rights to use this feature.."}

4 Comments 4
GebelAlainaM
QuickBooks Team

API Permission Errors for Reports.

I hear what you’re saying, @Eric Rohner. I'll ensure you'll get the resolution you need.

You can try to perform some basic browser troubleshooting that will help your browser work better and faster. Cookies and caches might block you from accessing a report.

Here's how:
 

  1. Restart your browser.
  2. Log in to your account and try process your report in an incognito or private browser. You can use these keyboard shortcuts to launch a new private window:

    Google Chrome: press Ctrl + Shift + N 
    Mozilla Firefox: press Ctrl + Shift + P
    Safari: press Command + Shift + N
     
  3. If it works on the private browser, you can go back to the regular browser and clear your browser's cache. From there, try to get a report using the API again.
     

If you have any further QuickBooks questions in the future, please visit our help articles: QuickBooks Online help articles.

Please don't hesitate to hit that reply button if you have any additional information or clarification about the troubleshooting process. I'll get back to you as soon as possible. Stay safe
 

Eric Rohner
Level 1

API Permission Errors for Reports.

Those are not correct answers. I am taking about getting the error when I use Intuit's API to get a report.

ReymondO
Moderator

API Permission Errors for Reports.

Good day, @Eric Rohner.

 

Thanks for adding a clarification. Let me route you to the right support so we can address the error in your reports.

 

I can see that you're trying to develop the report using Intuit's API. Since you're getting an error while using the software, I'd recommend sharing this concern to our Intuit Developer site.

 

This way, other developers like you can provide the answers to your questions and fix the error. 

 

You can enter your details in this link: https://help.developer.intuit.com/s/topic/0TOG0000000kF9IOAU/general-questions

 

In case you need help in accomplishing other tasks in QuickBooks, you can check our articles in this link

 

I'm always here to help if you have any other concerns or questions. Just tag my name in the comment section and I'll get back to you as soon as I can. Have a great weekend.

Eric Rohner
Level 1

API Permission Errors for Reports.

The answer does not make since. The question I posted was about a permission using Inuit's API with their C# SDK. The answer had nothing to do with the question. Why did they answer it that way. After two chats they did about the same thing, not knowing what the issue is. I have posted several of these questions on line because it is 100% important I need get this working this weekend.

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