Are any lawyers on here to help me sue Intuit for stealing my money?

Why don't you switching to a 3rd party payment processor to integrate with QB?

Hello there, atozlandscaping.

I know how complicated it is, and I want to make sure that we have the right solution for you regarding your concern.

I'd suggest contacting our Merchants Services Support Team. This team is the best resource for such inquiries, as they're able to request account information to pull up your company and share sensitive information. They'll be able to further assist with determining the details of the transaction and why it is the money, was taken out of your account.

Please also refer to this article to see how QuickBooks Payments deposits work in QuickBooks Online: Understanding Payment Holds and Find out when QuickBooks Payments deposits customer payments.

Don't hesitate to post again here in the QuickBooks Community if you have additional questions. I'll be right here to help. Have a great day!

Have you gotten any headway here? I'm planning to go through the hoops of charging intuit with theft and or sue them. I had a payment account open, they allowed me to take payments and then closed the account. It's been over 2 months and no one can give me a timeline. Intuit is holding the money and will not release it back to the customer or to me. Currently I am out the inventory bought and also the money that has been withheld from me. 

I would like to go after intuit for all of the potential money I have lost by not having funds that were paid to me along with the loss of inventory. As once payment is dispersed back to the customer I have to try and get the customer to pay me again for the merchandise they now are in possession of. 

I have my 8 calls my latest yesterday with again no answer not details just that they will email me.

No, I haven't. I'll never see my money again & have to take extra steps each invoice sent to continue turning off online payments, it seems. I have someone researching alternative systems to use in place of QB. It will cost me way more in attorney fees than what I've lost so far with QB, but I don't want to keep losing so looking to replace instead.  

There is a Facebook group dedicated to a class action lawsuit against Intuit/ QB.  

https://www.facebook.com/groups/1324101394966851/discussion/preview

PLEASE file complaints with the BBB, FTC, your states Attorney General... Everywhere and anywhere else you can think of.  They need to know what is going on, and will hopefully help put a stop to the bs that is QB. 

Good luck. 

@atozlandscaping 

I have someone researching alternative systems to use in place of QB

Convert your data to QB Desktop and use the trial version to access your historical data for good. Then you will start fresh in the new system to lower your conversion costs.

I have switched to ZOHOBooks.

Really like it so far plus they can migrate your account to theirs.

Have you filed a notice of claim with QuickBooks?

Have you tried filing a notice of claim with QuickBooks?

I am switching to Xero. Quickbooks stole $300 from my account and made a mistake but wont return the money, they have no real employees to help, its all cooperate and no one can do anything. This is my small business that quickbooks is messing with.

We are looking into a lawsuit against quickbooks now to get our money back.

I am switching to Xero, quickbooks stole my money too and won't return, also looking to lawsuit against them,  they have lost touch with customers and won't respond to me either...

I have tried to cancel subsciption for over a year.please help

So would I. They have been stealing my money over a year. Some how they got my new account after I closed one to keep them from taking money out of my account. 

Every penny counts when managing a business, toottootdaycare. Canceling your QuickBooks Online (QBO) subscription depends on where you signed up. Let me walk you through the steps on how to successfully cancel your subscription. 

Please know that if you have an active subscription, QuickBooks will charge a monthly fee to your account. However, once you cancel your QBO subscription, you will only have Read-only access to your account. This mode will allow you to view and download your data, depending on its availability and exportation policies after the cancellation process is completed.

Additionally, may I ask if you encountered any issues when you tried to cancel? If not, let me provide you with the steps. If you purchased your QuickBooks subscription directly from Intuit, you can cancel it by following these steps:

1. Open a web browser on your computer, not a mobile device.
2. Sign in to QuickBooks Online as the primary or company admin.
3. Go to Gear icon and select Subscriptions and billing.
4. In the QuickBooks section, look for an option Cancel button. If you're canceling a trial, select Cancel your trial.
5. Follow the on-screen steps.

To cancel your QuickBooks subscription through the App Store or Google Play Store, visit this article for more information: Cancel your QuickBooks Online subscription or trial. 

I acknowledge the importance of resolving this matter and appreciate you bringing it to our attention. If you need further assistance with canceling your subscription, I recommend contacting our Live Support Team. They have the tools to help you investigate this matter.

Moreover, if you would like to work with us again, you can consider re-subscribing or reactivate your QuickBooks account. All your data will be permanently deleted, if you don't re-subscribe within a year.

Get back in the Community forum if you have further questions or need assistance managing your subscription. Simply click on the Reply button and I'm always ready to lend a hand.

Has anyone sued quickbooks? They have lost a years invoicing and data and its going to take me ages to rewrite everything. No one can help on the phone and its been months now. Really frustrating