I'd be happy to assist you with your budget vs actual report to show the amount on the actual column.
The amounts will show on the report if you have transactions for that specific expense account. To better isolate this issue, you may want to a run a report to see if there are transactions entered. Once verified, you can filter the dates to make sure the report is accurate.
If you need additional assistance, you can reach out to our QuickBooks Online Support. Agents have the necessary tools, like screen-sharing to get you back up and running.