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Buy nowI recently received a delivery of finished goods from a manufacturing partner. After performing an item receipt for the goods I then build the assemblies into our warehouse, and then hand off the invoice to our AP department where they convert the Item Receipt to a Bill to be paid. In this instance AP received a pop up window stating that "Creating or modifying this transaction will cause one or more builds to become pending." The options were to either Mark Pending or Cancel. AP chose to Mark Pending, which then moved my finished built assemblies into Pending Build status. As a result, other builds using these goods were then marked as pending as well. I attempted to get help via phone and screen sharing to figure out what would cause this to happen but they were unhelpful. Since then I deleted the original build, and also had the bill voided. I basically attempted to start from the beginning in an effort to problem solve. Unfortunately, after I redid all the steps, AP received the same message.
Rather than attempt another frustrating call with Intuit Tech Support, I am posting here to see if there is a solution to this issue. I searched the existing forums, but have not found anything similar to what I am experiencing. Hoping some light may be shed on this.
Thanks
Hi there, @dkassner. Welcome to the Community,
I appreciate you sharing the details regarding your assemblies reverting to pending status when paying an invoice. I can certainly see how this workflow interruption impacts your manufacturing process, especially following your previous outreach to our support team. This is not the experience we aim to provide, and I'd like to help you get to the bottom of this.
From what you described, QuickBooks is reacting to dates. In QuickBooks Desktop, the date on the Item Receipt/Bill controls when inventory quantities increase. When AP converts an Item Receipt to a Bill and changes the bill’s Date to the vendor’s invoice date, QuickBooks treats that as the receipt date. If that new date is after the date on your Build Assembly, QuickBooks sees that the components weren’t on hand on the build date and automatically marks the build (and any builds that depend on it) as Pending.
How to Resolve the Current Issue:
1. Check and align dates:
2. Finalize the builds:
3. Verify what was short:
To avoid this in the future, you have two practical options:
If you’re on QuickBooks Desktop Enterprise, there’s also an advanced option: Enhanced Inventory Receiving (EIR). It separates item receipts from bills so the bill date won’t change the inventory receipt date. Intuit notes this is a one‑way, permanent change that affects several inventory workflows, so it’s best to evaluate with your accountant or IT lead before turning it on
If you have follow-up questions, please don't hesitate to click the Reply button.
I agree
@RazzieE , thank you for taking the time read and reply to my inquiry. The date alignment was the issue in this instance. Good call! We had physically received and built our finished goods on 12/5, but the invoice for the material was dated 12/11, which is the date AP had set for the bill date. The action we took was to set the bill date to 12/5 and adjust the terms so it aligned with the vendor's anticipated due date. No builds were reverted to pending.
Thanks again!
Don
Yay! I am so happy everything worked out for you, dkassner! Again, if you have any questions, you know where to find us! Happy Holidays!
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