May we know what the error message is when you try to add a new client?
QuickBooks lets me add a new client with an address outside of the US. Please check out the screenshot below.
Please post the details of the error here, and we'll help you fix it. Thanks!
The screen I am using comes from “Add Client” via my QB On-Line (My Company) – I am attaching the screen – shows only input for a US address. Am I in the wrong screen? I would like to add this client to My Company and have him billed (as you see on the screen). How would I access your screen, and if so, would it be through my On-Line?
Hi there, michael17.
Adding a client from a different region in your QuickBooks Online Accountant is currently not supported. You can, however, sign up for a new subscription and use their information by following these steps:
Then, have your client invite you as an accountant to their company.
You can check this article for more information: How To Add or Remove an Accountant User.
Please let me know if you have any additional questions. Thanks.