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Level 1

Can I add a client who is outside the US? - the screen doesn't let me input a foreign address. How do I proceed?

 
6 Comments
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Level 10

Can I add a client who is outside the US? - the screen doesn't let me input a foreign address. How do I proceed?

You can set the customer up as with a foreign currency, but I would think you can enter any address you want, either way.  What happens when you input a foreign address?

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Level 15

Can I add a client who is outside the US? - the screen doesn't let me input a foreign address. How do I proceed?

nope

intuit seems to think  a US business might need multicurrency, but then restricts the address to US format - odd huh

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Level 1

Can I add a client who is outside the US? - the screen doesn't let me input a foreign address. How do I proceed?

It doesn't allow me - is there a way around this?

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Moderator

Can I add a client who is outside the US? - the screen doesn't let me input a foreign address. How do I proceed?

Hi michael17,

 

May we know what the error message is when you try to add a new client? 

 

QuickBooks lets me add a new client with an address outside of the US. Please check out the screenshot below. 

1.PNG

Please post the details of the error here, and we'll help you fix it. Thanks! 

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Level 1

Can I add a client who is outside the US? - the screen doesn't let me input a foreign address. How do I proceed?

Hello,

 

The screen I am using comes from “Add Client” via my QB On-Line (My Company) – I am attaching the screen – shows only input for a US address.  Am I in the wrong screen?  I would like to add this client to My Company and have him billed (as you see on the screen).  How would I access your screen, and if so, would it be through my On-Line?

 

Thank you,

Michael

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QuickBooks Team

Can I add a client who is outside the US? - the screen doesn't let me input a foreign address. How do I proceed?

Hi there, michael17.

 

Adding a client from a different region in your QuickBooks Online Accountant is currently not supported. You can, however, sign up for a new subscription and use their information by following these steps:

  1. Go to: https://quickbooks.intuit.com/
  2. Scroll down until you see the Sitemap.
  3. Click the Select a Country drop-down list and click the country.
  4. Click the Buy Now or Free 30-day Trial button.

Then, have your client invite you as an accountant to their company. 

 

You can check this article for more information: How To Add or Remove an Accountant User.

 

Please let me know if you have any additional questions. Thanks.

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