Can I create an invoice pulling in billable time in the new invoice version? If so, how? The videos I see are only for how to do it in the old version.

Let me share some information about the new layout invoice in QuickBooks Online and on how to add billable expenses to invoices, @elderadvo-comcas.  

Using the new version of QuickBooks, some features aren’t available like the billable expenses. You can switch to the old layout to view those billable expenses for that specific client and add them to your invoice.

Here's how:

1. From the + New button select Invoice.
2. At the top right of the form, click on Old layout.
3. On the prompt that appears, choose Leave.

You'll now be routed to the old layout. From here, choose the client from the Customer dropdown to view all the billable expenses. 

We're now working on making this feature available to the new layout. For more information about other features that aren't available that we're going to add in the future, check out this article: See what’s new with estimates and invoices in QuickBooks Online. 

For more information on how to add billable expenses to the invoice using the old layout, refer to this article: Enter billable expenses.

Then, refer to this guide on how to record payments you've received: Record invoice payments in QuickBooks Online. 

Let me know if you need more help managing your invoices or adding billable expenses in the Reply section below. Have a great rest of the day!

Thanks for your help @MJoy_D! I switched & was able to get the invoices done. I'd been told by Support previously that if I changed to the old format, I couldn't change back, so I hadn't tried it. I have some other questions too - having been a recent converter to QBO from QB Desktop. For example, when I sent the invoices out (email), the entries were just a list in the body of the email vs. a separate pdf attachment with the details. I don't see how to customize that. Thx!

Hello, elderadvo-comcas.

I'm glad that my colleague was able to help you with your invoices. I'll take it from here and help you customize the online delivery settings for your invoice details.

You'll want to go to the Account and settings page to customize the detail delivery settings for your invoices. From there, you can choose if you want to deliver your invoices with a summary or a detailed list, and with a PDF version attached. 

Here's how to do it: 

1. Go to the Gear icon menu, then select Account and settings.
2. Click the Sales tab.
3. Expand the Online delivery section. 
4. Select an email option (summary or detail), then check the PDF Attached box.
5. If needed, choose an additional email delivery setting from the drop-down list.
6. Once done, click Save. 

The emailed invoice will be delivered based on the Online delivery settings. 

If you haven't done it yet, there's also a way to customize your invoices and other sales forms in QuickBooks Online. I'll link this article for a guide: Customize invoices, estimates, and sales receipts in QuickBooks Online. 

If you need to send out some customer statements in the future, check out this article for a guide: Create and send customer statements in QuickBooks Online. 

Do you have more questions in managing and customizing your transaction forms? Or would you like some assistance in crunching some numbers in the program? Let me know the details below and I'll get back to you as soon as possible. 

Since your post in July 2022, has the ability to add billable expenses been added to the new invoice format in QBO?  I have a client who would rather not have to switch back to old version.

I appreciate you for joining the thread, @MClark316. I'll share some insights about adding billable to the new invoice format in QuickBooks Online (QBO).

Before anything else, know that I understand how having this feature could help your client get through the situation. As I've checked on my resources, the option you're trying to access in QBO is currently unavailable. However, I can still help you send your feedback to our Product Development Team. This way, they'll see your request and consider it in a future product update. I'll input the steps below so you can proceed. To begin, here's how:

1. Access your QuickBooks Online company.
2. On the top-right corner, click the Gear icon.
3. Under Your Profile section, select Feedback.
4. Enter a brief description of your feature request.
5. Once done, press Send.

In addition, I've got you this article to help you manage invoice payments: Take and process payments in QuickBooks Online with QuickBooks Payments.

I'd also recommend checking this page about modifying reports and adding extra details to it: Customize reports in QuickBooks Online.

Thanks for dropping by here in the Community. Know that if you have any additional QuickBooks-related concerns, feel free to post here again. We'll be more than happy to assist you. Stay safe!