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Welcome and thank you for posting here on the Community page, @accounting334.
Yes, you can delete the incorrect entry for your vendor payment. This can be done by removing/deleting the transactions through the Bill.com.
On the other hand, you can read this article for additional reference about entering and paying bills in QuickBooks Online.
Let me know if you have any other questions by adding a comment below. I'm a few clicks away to help. Have a great day!
Hello,
I have a problem here that my bill.com money out clearing account is not zero.
Apparently I did two mistakes, instead of online matching, I did it manually.
How to offset the balance in the clearing account?
The journal should be
Bill.com Money out clearing (dr)
Accounts Payable
But the Accounts payable will trigger another outstanding amount in the vendor.
Really appreciate your help.
Thank You,
Judith
I solve it
Can you please share how you solved this problem?
I am not sure about it. Let me ask it from my friend who is expert in QB and also handling my business Uniprint's account department. I will tell you after asking by him.
I only use Billl.com with QB Desktop, but I assume the process is the same. When a credit is issued, Bill.com creates a journal entry debiting (increasing) the bank account and crediting(decreasing) the Bill.com Money Out Clearing account. This records the money deposited into the bank account but does not record what account the corresponding credit should be applied to. You will need to create a journal entry and debit the Bill.com Money Out Clearing Account and credit whatever account was used for the original bill payment. That should zero out the clearing account. Let me know if that doesn't work for you.
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