Can I send an invoice that shows we have applied an outstanding credit memo and he only owes the difference?
I know how important it is to correctly charge your customer, christine81. I'm here to help you with that.
Yes, you can send an invoice with a credit memo applied. Please make sure that you have only one open invoice for that customer. Otherwise, the credit memo may automatically apply to other transactions.
If you haven't created a credit memo, please follow these steps:
Go to + New and then select Credit memo.
In the Customer drop-down menu, select the customer's name.