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BUniqueDesigner
Level 1

Can I turn off the Quickbooks upselling feature? Can I turn off the survey questions from Quickbooks that I have already answered?

 
1 Comment 1
jeanbiverly_
QuickBooks Team

Can I turn off the Quickbooks upselling feature? Can I turn off the survey questions from Quickbooks that I have already answered?

Hello @BUniqueDesigner, welcome to the Community! I'm here to guide you on how to turn off the upselling feature and survey questions in QuickBooks Online (QBO).

 

Currently, the option to permanently turn off the advertisements and surveys in QBO is unavailable. In the meantime, you can click the (X) icon or "No, thanks!" button to close them. Alternatively, you can enable your browser's pop-up blocker feature. Let me guide you how.

 

  1. Click the Lock icon located in the address bar.
  2. Select Site settings (Google Chrome) or Permission for this site (Microsoft Edge).
  3. Go to the Pop-ups and redirects section, and choose Block from the dropdown menu.

 

To help improve your experience with QBO, your valuable feedback will be shared with our product development team. Here's how to send it:

 

  1. Go to the Gear icon, then select Feedback.
  2. Enter your comments or product suggestions.
  3. Click Next to submit.

 

In case you need help closing your previous fiscal year and preparing for the new one in QBO, you can check out this article for guidance: Year-end guide for QuickBooks Online.

 

Please hit us up if you have any other concerns besides turning off upselling features and surveys. The Community is always available to help.

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