Can integrate our QuickBooks with BuilderTrend budget and assess our projects.

Hi there, @contabilidad1.qb.

Thanks for taking the time to reach out to the QuickBooks Community for support. I hope you're enjoying the day so far. 

I recommend reaching out to your certified accountant for this matter. Your accountant can review your books and help to sort everything out based on your business needs. If you don't have an accountant, don't sweat. You can find one here in our Resource Center. 

I want to ensure you have the right guidance when entering expenses in QuickBooks Online, so I've gone ahead and included our help article that covers all the information about managing expenses below. 

• Enter and manage expenses in QuickBooks Online

Please let me know if you have any questions or concerns. Take care! 

Hello, 

I have a pop up box that is trying to tell me that "an application with a revoked certificate is requesting access to the following Quickbooks company file: Beacon Custom Homes (which is me) and the application calls itself BUILDERTREND WEB CONNECTOR SERVICE - 41056. the certificate was revoked by it's certificate authority"

Further down it reads "Quickbooks will not allow an application with a revoked certificate to access your company file. click OK to acknowledge. "

Well there is not OK to click on and the box will not go away. It is blocking me from working in QB. 

What do I do? 

Thank you for reaching out to us and joining this thread, @JILL93. I understand the inconvenience caused by the error message you're encountering in QuickBooks. Rest assured, I'm here to assist you in resolving this issue promptly and efficiently.

After reviewing our records, we have noticed a significant number of reports and cases from other users who have encountered similar concerns. We have thoroughly investigated the matter and have initiated an ongoing investigation (INV-91854). I want to assure you that our dedicated team of product engineers is fully aware of this issue and is actively working on implementing measures to resolve it promptly.

As per the latest update about the known issue, here's how you can get rid of this error:

1. Update all versions of QuickBooks Desktop to the latest release.
2. Select the your version to download the QBWebConnector.exe. If you have more than one version installed select the download for the latest version.
   • QuickBooks 2023 / Enterprise 23
   • QuickBooks 2022 / Enterprise 22
   • QuickBooks 2021 / Enterprise 21
3. Close all versions of QuickBooks completely.
   • Press CTRL, ALT and Delete on your keyboard at the same time.
   • Select Task Manager.
   • Make sure QBW.exe, QBW32.exe, and QBWebconnector.exe aren't running.
4. Rename the QBWebConnector.exe:
   a. Press Windows + R on your keyboard.
   b. Enter
   • 64 bit Windows - C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBWebConnector\.
   • 32 bit Windows - C:\Program Files\Common Files\Intuit\QuickBooks\QBWebConnector\QBWebConnector.exe.
   c. Rename the QBWebConnector.ese to OLD_QBQWebConnector.exe.
5. Go to File and select Open New Window.
6. Open Downloads then copy the QBWebConnector.exe you downloaded in step 2 to the folder you used in step 4.
7. Reopen QuickBooks Desktop and use Web Connector.

Additionally, I'd recommend getting in touch with our Customer Care Team so they can have your account information included in the list of affected users. This will ensure that you receive timely email notifications regarding the progress and status of the ongoing investigation.

Furthermore, if you require the most recent version of QuickBooks Desktop along with your subscription, you are welcome to explore this article for downloading instructions: Manage your QuickBooks Desktop subscriptions and services.

We appreciate your patience and understanding throughout this process. If you have any further questions or concerns, please do not hesitate to reach out to us. We are committed to providing you with the best possible support and ensuring a seamless experience with our software.