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seamusiclover
Level 3

Can only the "edited invoice" events be viewed within the audit log? Is it possible to see who entered the payment date received from the audit log?

Can only the "edited invoice" events be viewed within the audit log? 

Is it possible to see who entered the payment date received from the audit log? 
What does indirect edit mean? What kind of action does that indicate? How can you tell what action was taken by the user?

2 Comments 2
RCV
QuickBooks Team
QuickBooks Team

Can only the "edited invoice" events be viewed within the audit log? Is it possible to see who entered the payment date received from the audit log?

Let me share some information on how the Audit log feature works in QuickBooks Online (QBO), seamusiclover.

 

The Audit Log records all account activity such as user sign-ins, changes to QuickBooks settings, edits to customers, vendors, employees, and payroll submissions. QuickBooks records the following in the audit log:

 

  • The date of any change to your books
  • The name of the user who made the change
  • The type of change or event
  • The name of any customer or vendor related to the change
  • Any original transaction date and amount

 

We can also see who entered the payment date received from the audit log and not limited to who edited the invoice. On the other hand, you may see something called an "indirect edit". QuickBooks records indirect edits when someone changes a transaction that was already on your books. For instance, if someone edits a completed reconciliation. To learn more about this feature, check out this article: Use the audit log in QuickBooks Online.

 

We can also run the Audit history. This serves as a record of all the changes made on a specific transaction. In the Audit history, you can find who made the changes, when the changes were made, and what the changes are. Here's how:

 

  1. Open the transaction you'd like to investigate.
  2. Tap More.
  3. Click Audit history and this will open the Audit trail.
  4. For an expanded view, select Show all, for a side-by-side comparison, select Compare.

 

Moreover, you can check out the topics from this link for more tips about handling your sales and other customer transactions: Topics about your company's income and customers.

 

If you have any other follow-up questions about your invoice transactions, please let me know by adding a comment below. I'm more than happy to help. Have a good one!

seamusiclover
Level 3

Can only the "edited invoice" events be viewed within the audit log? Is it possible to see who entered the payment date received from the audit log?

Would you please provide the steps necessary to see who entered the payment date by looking at the audit log?

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