Good evening, @erickav-fibergou.
Congrats on making your first post here in the Community. Let's work together to figure out why your inventory reports are showing blank when you have Shopify connected to QuickBooks Online.
Using some troubleshooting steps could help in this case. Try performing the keyboard shortcuts below to use a private browser or incognito window. This will assist to see if this is a browser issue or a deeper issue.
- Google Chrome: Ctrl + Shift + N
- Internet Explorer/Firefox: Ctrl + Shift + P
- Safari: Command + Shift + N
If this works, go back to your regular session and clear your browser's history. If not, I recommend using a different supported browser.
In the end, if the problem persists, provide me with some screenshots and additional information of how you connected QBO and Shopify.
I'm only a post away if you need me again. I'll be back around shortly to check back in!
