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catmat53
Level 1

Can someone tell me how to apply a customer's credit memo to an outstanding customer invoice?

credit memos have been issued in desk top by journal entry. The credit memos were easy to apply in desktop, but I cannot find how to do that in the online version.
1 Comment 1
asha_kanta_sharma
Level 6

Can someone tell me how to apply a customer's credit memo to an outstanding customer invoice?

You can just take any prior payment entry of earlier invoices and in the selection of list of Debit and Credit items, please select both Invoice and Credit Notes as these will make the set off against each other.

 

Thanks

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