Can't share reports

I've been trying for the last 40 minutes to create a set of custom reports and share them with all users so my client can have bespoke reports at a click.  I keep on running into the following:

1. I get a message that "A custom report with this name already exists. Enter a new name, or click Replace to replace the existing report." If I click on "replace", I get the same message.  In the end, I end up with five copies of the report.  This happens even if I change the name to something random
2. When I try to share the report with all users, I receive a message that "Another custom report is already using this name. Please use a different name."  This happens even if I change the name to something  random.
3. This happens in Mozilla, in Chrome, in Incognito, if I close QB's and log back in, etc.  In short, I have run through all the usual suspects and have done everything short of sacrifice a chicken to the new moon.  I'm thinking of going that route.
4. If this is a bug, rather than sending me on costly (in time and fees) and useless wild goose chases, please just say "yes, this is a bug.  We will tell you we are working on it, but really, we're not".  And I can decide what to do from that point. 

Thank you.

Thank you.