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laura.d@serax.co
Level 2

Can we delete totally a Customer list without making them inactive but really erasing them?

I have just started with a new account and my first import is the customer list. However, it is all not correct, I would like to start from scratch. How can I do?
Solved
Best answer January 03, 2022

Best Answers
Fiat Lux - ASIA
Level 15

Can we delete totally a Customer list without making them inactive but really erasing them?

If you are using QBO Simple Start, you are unable to purge your account. You should cancel your QBO account and open a new blank QBO account.

https://quickbooks.grsm.io/US

https://quickbooks.grsm.io/us-promo

 

then utilize the trial version of a 3rd party backup restore app during your setup

https://rewindio.grsm.io/quickbooks

 

If you only need to delete (not make it inactive) an item list (i.e Customer) with no historical data, utilize a deleter tool

https://transactionpro.grsm.io/qbo

 

 

View solution in original post

1 Comment 1
Fiat Lux - ASIA
Level 15

Can we delete totally a Customer list without making them inactive but really erasing them?

If you are using QBO Simple Start, you are unable to purge your account. You should cancel your QBO account and open a new blank QBO account.

https://quickbooks.grsm.io/US

https://quickbooks.grsm.io/us-promo

 

then utilize the trial version of a 3rd party backup restore app during your setup

https://rewindio.grsm.io/quickbooks

 

If you only need to delete (not make it inactive) an item list (i.e Customer) with no historical data, utilize a deleter tool

https://transactionpro.grsm.io/qbo

 

 

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