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arnoldosapconstr
Level 1

Can you restore an estimate that was deleted. I had an a duplicate estimate with same estimate # when I deleted one the other one got deleted. How can I get it back?

 
Solved
Best answer February 29, 2020

Best Answers
GlinetteC
Moderator

Can you restore an estimate that was deleted. I had an a duplicate estimate with same estimate # when I deleted one the other one got deleted. How can I get it back?

Hello there, arnoldosapconstr.

 

I want to make sure you're able to get the information of your deleted estimate.

 

For now, we're unable to automatically restore it. What we can do is to manually recreate it. We can use the Audit Log in recovering the details needed to reinstate the deleted transaction.

 

To access the Audit Log:

  1. Go to the Gear icon.
  2. Under Tools, select Audit Log.
  3. Locate the estimate and click the View link under the History column.
  4. From there, you can re-enter the transaction using the information with its original transaction date.

To learn more details on how to restore deleted transactions, please check this article: Use the audit log to re-enter deleted transactions.

 

Using the information above, we'll surely recover the deleted estimate.

 

If you have any other questions, please let me know. I'll be here waiting to help you out. Have a great weekend!

View solution in original post

4 Comments 4
GlinetteC
Moderator

Can you restore an estimate that was deleted. I had an a duplicate estimate with same estimate # when I deleted one the other one got deleted. How can I get it back?

Hello there, arnoldosapconstr.

 

I want to make sure you're able to get the information of your deleted estimate.

 

For now, we're unable to automatically restore it. What we can do is to manually recreate it. We can use the Audit Log in recovering the details needed to reinstate the deleted transaction.

 

To access the Audit Log:

  1. Go to the Gear icon.
  2. Under Tools, select Audit Log.
  3. Locate the estimate and click the View link under the History column.
  4. From there, you can re-enter the transaction using the information with its original transaction date.

To learn more details on how to restore deleted transactions, please check this article: Use the audit log to re-enter deleted transactions.

 

Using the information above, we'll surely recover the deleted estimate.

 

If you have any other questions, please let me know. I'll be here waiting to help you out. Have a great weekend!

View solution in original post

9667 1571
Level 1

Can you restore an estimate that was deleted. I had an a duplicate estimate with same estimate # when I deleted one the other one got deleted. How can I get it back?

 
9667 1571
Level 1

Can you restore an estimate that was deleted. I had an a duplicate estimate with same estimate # when I deleted one the other one got deleted. How can I get it back?

the answer is NO!

you can not recover a estimate, invoice or anything else once deleted.

Recovery is a basic tool and quickbooks is way behind.

maybe update your program before raising the price again.

 

oh and get rid of the 3hr max timed out 

i have lost more data due to that.

Auto save...it's a thing, been around a long time...use it.

MaryJoyD
QuickBooks Team

Can you restore an estimate that was deleted. I had an a duplicate estimate with same estimate # when I deleted one the other one got deleted. How can I get it back?

You're right, @9667 1571

 

A deleted estimate can't be recovered. However, you can check your audit log to get the details of this transaction and recreate it based on the instructions that were provided by GlinetteC.

 

I can see that the Auto-save feature would be a great addition to the current features that we have. I'll be sure to take note of it and pass them to our Product Development team, so they'll consider it in the future enhancements of our Product. 

 

You can visit the QuickBooks Blog to check for new updates and features that we have. 

 

Here's more information on how to create an estimate in QBO: Set up and use estimates

 

Let me know if there's anything that you need. I'm always here to assist. 

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