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AS123
Level 1

Cant connect QuickBooks to turbo tax due update vehicle information even all looks ok

 
1 Comment 1
SarahannC
Moderator

Cant connect QuickBooks to turbo tax due update vehicle information even all looks ok

Hello there, AS123.

Let's identify why the system is unable to connect QuickBooks to TurboTax due to the prompt to update vehicle information, even though everything appears to be in order.

Since everything looks good, we can refresh QuickBooks to ensure accurate connection and efficient completion. You can do it in a private browser. This approach helps us troubleshoot the problem without interference from browser extensions or cached data.

 

  • Google Chrome: Ctrl + Shift + N
  • Microsoft Edge: Ctrl + Shift + N
  • Firefox: Shift + Ctrl + P


Additionally, we can clear cache and cookies to fix unexpected behavior/issue. You can also use another supported browser: System Requirements for QuickBooks Online products.

Also, you can read this article to find out what to do if you need to transfer data from QuickBooks Self-Employed to TurboTax Self-Employee: Send QuickBooks Self-Employed tax data to TurboTax Self-Employed using different sign-in info.

If you have any further questions or need additional assistance, feel free to reach out. I'm here to ensure you can connect your data from QuickBooks to Turbo Tax. 

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