I am having the same issue as others with excel. I am unable to export a report , it is grayed out.
I have followed all steps suggest in other forums but am looking for more clarification.
the user has multiple QB yea ya installed and some have not been updated.
In previous forums and update of QB is suggested as a fix, does this mean that in order to export from say 2019 I must be fully upgraded across all installations?
secondly are there any other suggestions then those posted on the common forums for this issue. I have repaired , installed and uninstalled both QB and office ( 2013) , upgraded both , and deleted old registry keys.
I want to make sure you'll be able to export reports into Excel. It’s good you’ve performed the suggested troubleshooting steps to resolve the issue.
You don't have to upgrade QuickBooks Desktop and the Microsoft Office 2013 since we still support those versions. You'll just have to update QuickBooks Desktop to keep your software up-to-date so you always have the latest features and fixes.
Let me show you how:
Go to the Help menu and select QuickBooks Desktop Help.
From the Update Now tab, click Get Updates to start downloading.
Once completed, click Close and then close QuickBooks Desktop.
When prompted, accept the option to install the new release.