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valnielson
Level 1
posted
‎February 06, 2018 03:51 AM
last updated ‎February 06, 2018 3:51 AM

Categories

Good day,

My product and services list has lost its Category view, it used to have each item under the category. Now the category headings have disappeared.

 

How can I revert to the category view?

 

Kind regards

 

Val

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Best answer February 06, 2018
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valnielson
Level 1
‎February 06, 2018 10:37 PM

Categories

Hi James,

 

Thank you for your reply.

 

Purely by accident, I hit the little arrow next to Name, and it went back to normal. So that’s where my go to place will be.

 

I am learning my way around QuickBooks online rapidly. I prefer almost everything on the online programme, except the invoicing. I cant get my invoices and statements to look like they used to, so I am still using QuickBooks Pro for that.

 

Do you find the formatting options limited, or am I missing something?

 

Kind regards

 

Val

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2 Comments
Anonymous
Not applicable
‎February 06, 2018 02:04 PM

Categories

Hey @Val,

 

Welcome to the community! There are a couple things you can check.

 

  • First, click the Gear Icon (Gear Icon.jpg ) and go to Account and Settings. Click the "Advanced" Tab on the left and scroll down to categories. Make sure you have "track classes" turned on. 
     
  • If categories don't return, click the Gear Icon  (Gear Icon.jpg ) again and select "All Lists." Go to Product Categories and make sure the categories you entered are still there. 

If neither of those yields results, we can try something else. Hope this helps!

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valnielson
Level 1
‎February 06, 2018 10:37 PM

Categories

Hi James,

 

Thank you for your reply.

 

Purely by accident, I hit the little arrow next to Name, and it went back to normal. So that’s where my go to place will be.

 

I am learning my way around QuickBooks online rapidly. I prefer almost everything on the online programme, except the invoicing. I cant get my invoices and statements to look like they used to, so I am still using QuickBooks Pro for that.

 

Do you find the formatting options limited, or am I missing something?

 

Kind regards

 

Val

View solution in original post

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