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Thanks for becoming part of the Community, michelle-cramer-.
To verify my understanding, are you importing these transactions into your books through bank feeds or the Melio app?
Once I have this information I'll be able to do further research on my end. I'll be looking forward to your response. Have a wonderful day!
These charges are automatically input into QB when I pay a bill using the Bill Pay link in QB. I don't usenrhe Melio app. All the work I do is done in the QB online website.
Good afternoon, @michelle-cramer-.
Thanks for joining back in and letting us know some more information.
Based on the details you gave, I recommend contacting our Customer Support Team to check out a few more things on their end with a screen share. Here's how:
It's that easy!
Keep us updated on how the call goes. I'm only a post away if you need me again. Bye for now!
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