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Level 1

Checks aren't printing properly. Not lining up. How to adjust margins? Top margin needs to come down.

 
8 Comments
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Moderator

Checks aren't printing properly. Not lining up. How to adjust margins? Top margin needs to come down.

Let's repair your Adobe Reader to correct the margin alignment, colin-sjostedt.

 

To ensure that your Adobe is on its latest release, we can update it first before repairing it. Then, try printing a check again to see if the margins are lining up correctly. If you get the same result, you can proceed with repairing your Adobe installation.

 

Here's how:

  1. Close Acrobat/Reader and all open web browser windows.
  2. Select the Start button at the bottom left of your screen.
  3. Type Control Panel, and then press Enter.
  4. Select Programs and Features, Acrobat or Adobe Reader, and then click Uninstall/Change.
  5. In the Setup dialog box, select Next.
  6. Select Repair, Next, and then select Install.
  7. When the process is complete, click Finish.
  8. Restart your computer.
  9. Log back in to QuickBooks Online, and then try to print a sample check.

After giving these steps a try, let me know if your check alignment is fixed. I'll be around if you need more help.

Highlighted
Level 1

Checks aren't printing properly. Not lining up. How to adjust margins? Top margin needs to come down.

Hello. I am still having issues with the check alignment being off.

 

I tried to do what the forum asked, and still not printing right. 

Highlighted
Level 1

Checks aren't printing properly. Not lining up. How to adjust margins? Top margin needs to come down.

I tried to do what the forum asked, and the checks still do not line up.

 

They are off by just a little. Please help. 

Highlighted
QuickBooks Team

Checks aren't printing properly. Not lining up. How to adjust margins? Top margin needs to come down.

Greetings, Executive Travel.


Thanks for following the steps necessary to resolve the printing issue. Allow me to step in for a moment and provide further insights about this.


We’ve received reports that some customers are having a problem when aligning checks. Our engineers are finding a solution to get this resolved as soon as possible.


While they’re still working on a fix, we’ll have to add your company to the notification list. This is to ensure you receive email updates regarding the resolution status.

 

I encourage contacting our QBO Care Team since they can add your company details in a secure environment. Please provide them this number for easy tracking: INV-30724.


I’ll update this thread once the permanent resolution is available.


This information should help you move forward. I appreciate your patience while we’re working on this. Please know I’m here to help if you have any questions or concerns about QBO.

Highlighted
Level 1

Checks aren't printing properly. Not lining up. How to adjust margins? Top margin needs to come down.

As this post hasn't been updated with the solution (as promised) I assume that the engineers haven't been able to find one in the 12 months since - would that be correct?

 

Elaine

Highlighted
Level 1

Checks aren't printing properly. Not lining up. How to adjust margins? Top margin needs to come down.

I copied this from another website I found online.

https://www.laserprinterchecks.com/quickbooks_desktop.asp

To Align Desktop QuickBooks Checks:

  1. From the File menu, choose Printer Setup.
  2. At the Form Name drop-down choose Check/Paycheck.
  3. For the check style, select Voucher check.
  4. Click Align on the right.
  5. Print a sample and compare it to your pre-printed checks.
  6. Using the grid on the sample adjust the horizontal and vertical settings; then click OK
  7. Click Align again and Print another sample.
  8. Compare the sample to your paycheck stock and adjust the alignment again as necessary.
  9. Repeat steps 4 through 8 until you have the alignment perfect.
Highlighted
Level 1

Checks aren't printing properly. Not lining up. How to adjust margins? Top margin needs to come down.

Checks have been printing fine for a long time, until recently.

If I adjust the grid so that the $ mark lines up with the numbers, the written number before DOLLARS is two high.

Even without adjustment, the printing on panel 3 of voucher checks is too high.

 

What has happened to suddenly go from fine to being off?

Highlighted
QuickBooks Team

Checks aren't printing properly. Not lining up. How to adjust margins? Top margin needs to come down.

Good Afternoon, @St Michael

 

It's great to see a new face here in the Community. Let's work together to get the alignment on preprinted checks fixed as soon as possible. It only takes three easy steps to resolve this problem. Here's how: 

 

 

Step 1: Set up printing preference

 

  1. Go to the Gear (Settings) icon. 
  2. Pick Payroll Settings under the "Your Company" section. 
  3. Choose Paycheck Printing in the "Preferences" section. 
  4. Press Preprinted QuickBooks-compatible voucher check stock
  5. Select how many stubs to print and then OK

 

Step 2: Set up check alignment

 

  1. Go to the Open Alignment Window, then print the sample check. 
  2. Follow the steps and then close the window. 
  3. Hit Align Checks and then print the PDF file. 
  4. Enter the letter and number that fits best. 
  5. Pick Update Settings and then OK

Tips on how to align the print 

 

  • Low - Enter a letter that’s before the letter K (A to J) to move the information up.
  • High - Enter a letter that’s after the letter K (L to X) to move the information down.
  • Far-right - Enter a number that’s less than 5 (0 to 4) to move the information to the left.
  • Far-left - Enter a number that’s more than 5 (6 to 9) to move the information to the right.

 

Step 3: Print a sample paycheck

 

  1. Go to the Payroll or Workers menu. 
  2. Choose the Employees portion. 
  3. Click the Paycheck List under "Run Payroll." 
  4. Locate and select a paycheck and then press Print

 

Let me know how it goes. I'm only a post away if you need me. Take care! 

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