Let's repair your Adobe Reader to correct the margin alignment, colin-sjostedt.
To ensure that your Adobe is on its latest release, we can update it first before repairing it. Then, try printing a check again to see if the margins are lining up correctly. If you get the same result, you can proceed with repairing your Adobe installation.
After giving these steps a try, let me know if your check alignment is fixed. I'll be around if you need more help.
Greetings, Executive Travel.
Thanks for following the steps necessary to resolve the printing issue. Allow me to step in for a moment and provide further insights about this.
We’ve received reports that some customers are having a problem when aligning checks. Our engineers are finding a solution to get this resolved as soon as possible.
While they’re still working on a fix, we’ll have to add your company to the notification list. This is to ensure you receive email updates regarding the resolution status.
I encourage contacting our QBO Care Team since they can add your company details in a secure environment. Please provide them this number for easy tracking: INV-30724.
I’ll update this thread once the permanent resolution is available.
This information should help you move forward. I appreciate your patience while we’re working on this. Please know I’m here to help if you have any questions or concerns about QBO.
As this post hasn't been updated with the solution (as promised) I assume that the engineers haven't been able to find one in the 12 months since - would that be correct?
I copied this from another website I found online.
To Align Desktop QuickBooks Checks:
Checks have been printing fine for a long time, until recently.
If I adjust the grid so that the $ mark lines up with the numbers, the written number before DOLLARS is two high.
Even without adjustment, the printing on panel 3 of voucher checks is too high.
What has happened to suddenly go from fine to being off?
Good Afternoon, @St Michael.
It's great to see a new face here in the Community. Let's work together to get the alignment on preprinted checks fixed as soon as possible. It only takes three easy steps to resolve this problem. Here's how:
Step 1: Set up printing preference
Step 2: Set up check alignment
Tips on how to align the print
Step 3: Print a sample paycheck
Let me know how it goes. I'm only a post away if you need me. Take care!