We can wipe your company data so you can start over in managing your business, Kk36HH. I've got detailed information to help you handle customer transactions and balances in your account.
If your QuickBooks Online data is less than 60 days and you're utilizing QBO Plus, Essentials, and Advanced subscriptions, you can have the option to purge your account. Doing so will allow the system to delete all entries entered into the company, and restoring them isn't available.
However, if your books are 60 days old or older, you'll need to cancel your account and start a new subscription. Once canceled, we'll delete your data after a year to let you decide if you want to reopen your account. That said, a canceled company will be visible when logging in to QuickBooks until the scheduled deletion.
Once the account was successfully canceled or purged, you can follow these steps in setting up a new one and start from scratch:
- Go to https://quickbooks.intuit.com/choose-country/.
- Fill up the User ID and password.
- You can use the same user ID and password you previously had. If you activated payroll in the account, this is the best option for you.
Additionally, you may also export and secure a backup copy of your file so you can utilize them anytime in the future.
Once everything looks good, I'm sharing this reference to guide you in managing your data and learn more about the online program: Get Started QuickBooks Tutorials US.
We'll keep this thread available for any additional queries you may have when handling transactions in your account. Feel free to reply to this post, and I'll ensure to get you covered. Keep safe and have a good one!
