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mroach1044
Level 1

COGS

So we have an item- it costs us .34 and we sell it for .70. My confusion is coming in on the "Income by customer summary detail". When I drill into a specific customers balance (I am running this report to base an employee commission off of their customer sales) it shows their balance to be negative and it stems from the .34 cent item. It is reflecting the item at $2258.00- where is this number coming from? I have checked our bill from the vendor and our invoice to customer. I have checked the average cost of the item.

1 Comment 1
ZackE
Moderator

COGS

Thanks for reaching out to the Community, mroach1044. I appreciate your detailed information and PDF.

 

The amount you're referring to on your report is a debit to your Cost of Goods Sold account.

 

If you need to look further into the amount, I'd recommend working with an accounting professional. If you're in need of one, there's an awesome tool on our website called Find a ProAdvisor. All ProAdvisors listed there are QuickBooks-certified and able to provide helpful insights for driving your business's success.

 

Here's how it works:

 

  1. Go to our Find a ProAdvisor page.
  2. Use the City or ZIP search field to specify a location.
  3. Select Find a ProAdvisor.
  4. Browse through your results and find one that works best for the business. You can click on each ProAdvisor's profile to learn more information about them.

 

Once you've found an accountant, they can be contacted through their Send a message form:
 

  1. Use the available text box to introduce yourself. Be sure to include details about which services you're looking for.


     
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  3. Hit Send message.

 

You'll also be able to find many detailed resources about using QuickBooks in our help article archives.

 

If there's any additional questions, I'm just a post away. Have a wonderful day!

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