Company name and bank information on are not showing up on contractors checks.

I've got you covered today, dorissivanu.

Let's work together in bringing the company name and bank information on your contractor checks.

This behavior is often caused by a large file of cache on your browse. To confirm, let's try logging in to your QuickBooks Online (QBO) account using a private browser.

Follow these keyboard shortcuts to start an incognito session:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Safari: Command + Shift + N
• Microsoft Edge: Ctrl + Shift + P

Then try creating the contactor checks again and see if it works. If it does, you may want to clear the browsing history of your regular web browser. This will remove previously stored browsing data that might have caused the issue. If not, try using other supported browsers to be thorough.

You'll also want to run a report for Check Detail if you wish to review the check you created. Here’s how to run the report:

1. Click Reports on the left navigation pane.
2. In the Go to report search field, type in Check Detail.
3. Select the Customize button at the upper right corner.
4. Choose the Filter section, select Check Printed. Then, click the dropdown arrow and click the Printed option.
5. Click Run report.

The Community is always open if you have other questions while creating checks. I'll be around to help. Wishing you a great day ahead!

Hi, dorissivan.

Hope you’re doing great. I wanted to see how everything is going about the missing company name on your contractor's check you had the other day. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at any time.

Looking forward to your reply. Have a pleasant day ahead!

Same is happening to me but when I send the deposit for contractors in their statement only show up in the description PAYROLL PAYROLL I want to appear my company's name instead. What can I do?

We are always looking for ways to enhance the comfort and enjoyment of using QuickBooks, @Maries2162.

The option to reflect the company name on the contractor's direct deposit statement is unavailable. I know having this feature will help your business needs. I recommend sending feedback so our product engineers can review your suggestion and may add it in their next updates.

Go as follows:

1. Go to the Gear icon on the upper right hand. 
2. Select the Feedback button. 
3. Type your suggestions in the field and click Next. 

Your suggestions help us build features that benefit you and all our other users. In addition, QuickBooks has a website for users to vote on new feature suggestions and post comments. Click this link for more details: Customer Feedback for QuickBooks.

Also, see this article on what to do if you exceed a limit, a worker has not received the funds, and other direct deposit issues in QuickBooks: Fix direct deposit issues. 

Please leave a message below if you have any questions about contractors' deposits. I'll do my best to help you out. Keep safe. 

How are we supposed to cross reference a contractor if it only shows up as PAYROLL and not the name? This shouldn't be feedback, it should already be in the system. We have dozens of contractors...how am I supposed to match them up???? 

How are we supposed to cross reference a contractor if it only shows up as PAYROLL and not the name? This shouldn't be feedback, it should already be in the system. We have dozens of contractors...how am I supposed to match them up????