I appreciate you posting and sharing the video, as it helps us better understand your concern, hmackenjr-test45. Somehow, we've removed it due to security reasons. No worries, I can help you complete your W-9 form in QuickBooks Self-Employed (QBSE).
Once you've entered all the required tax information when filling out your form, you should be able to click the Next button to proceed. Since you're unable to do so, it’s possible that a stored cache and temporary files are causing this unexpected behavior.
In such cases, we suggest signing in to your account using a private browser to rule out the possibility of a webpage issue, as private browsing doesn't store local files or cache. You can use these keyboard shortcuts based on the browser you're using:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Microsoft Edge: Ctrl + Shift + N
- Safari: Command + Shift + N
When it works in a private/incognito window, switch back to your regular browser and clear its cache. This way, you can access QuickBooks with a clean slate and achieve your goal. You can also use another supported browser as an alternative.
Furthermore, QuickBooks calculates federal estimated quarterly tax payments to help you know what to pay each year. Find out more of this feature by reading this resource: Pay Federal Estimated Quarterly Taxes in QBSE.
Hit the Reply button and mention me once you have follow-up questions filling out W-9 forms or if you need assistance tracking and managing them in QuickBooks. I'm just a comment away.
