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lmoCDS
Level 4

Copy a bill doesn't work anymore

Up until two days ago, you could copy a bill, just change the vendor name and and save again.

Now, it is prepopulating with the new vendor name instead of asking you. 

Anyone else experiencing this?

 

And yes, I have cleared cache and tried other browsers. 

 

2 Comments 2
MelroseV
QuickBooks Team

Copy a bill doesn't work anymore

Good day, @lmoore. Let me share some insight on why prepopulating happens to you when copying bills.

 

In QuickBooks Online, when we copy a bill, it is designed to automatically prepopulate with the vendor's name from the original bill. I recommend manually modifying the vendor names after copying the bill.
 

For further checking, I recommend contacting our support.

 

Once you receive the payment from your vendor, record it in QuickBooks Online. You can refer to this article for detailed step: Enter and manage bills and bill payments.

 

If you have other concerns besides copying bills, don't hesitate to post them here in the community. Have a wonderful day!

lmoCDS
Level 4

Copy a bill doesn't work anymore

@MelroseV 

Yes I know that...not what I was trying to convey.

When you change the vendor name on the copied bill, it is not prompting to prepopulate from last bill or use new copied info.

I called QB. They broke this evidently this week as there is an open investigation about this. 

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