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Daycinvac
Level 1

Correcting this never ending Error Code after Financial exchange

Ever since I changed my Tax Preferences in Quick Book POS from 7.5% to 0. on August 2nd the problem of "Error on Financial Exchange Report" is shown on every time I settle and do a Financial Exchange.. Please note, I did changed it back the very same day.  We are only talking about $15.95. Today's date is August 8th.

 

On my "Sale Report" (at the POS) I can bring up the QB Status and see the Error. One is for $15.95 Error and the other is Error -$15.95 with the same date 8/02/2024.

 

I just want to get rid of seeing it on my Daily Financial Exchange Reports.

 

It had to be something that I change on the August 2ne via my Tax Preferences and then changed back.       

 

Hope some one can assist.

 

1 Comment 1
MorganB
Content Leader

Correcting this never ending Error Code after Financial exchange

Hey there, Daycinvac.

 

I want to make sure you're able to work with the QuickBooks Point of Sale (POS) system without receiving that error message.

 

To get this resolved as quickly as possible, I recommend reaching out to a member of the QuickBooks POS Support Team. Agents have specialized tools, like the ability to share your screen, to take a closer look as to why the error is still appearing even after changing the amount back. 

 

The following article provides details to contact Payments Support.

 

Please feel free to drop a comment below if you have any other questions. I'll be here to help in any way that I can.

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