I appreciate all the efforts you have taken so far to see the Create new report button in QuickBooks Online (QBO), clerk. Let me provide you with details about this.
It is important to note that the Create new report button is only available in QuickBooks Online Advanced. If you are using QBO Simple Start, Essentials, or Plus, you may want to consider upgrading your subscription.
However, if you're using QBO Advanced and the Create New Report button is missing, ensure to log in as the primary admin.
If the issue persists, even if you already logged in as a primary admin, let's troubleshoot this together by opening your account using incognito or a private browser. This way you can ensure to run the program seamlessly without storing internet data.
Refer to these keyboard shortcuts to open one:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Safari: Command + Option + P
If this works, you need to clear the browser's cache so the system can start fresh. If you get the same result while using a private browser, I suggest switching to a different one.
Come back to this post if you have other concerns or follow-up questions on managing invoices. I'll be around to provide further assistance.
For detailed information, please visit this article: Customize reports in QuickBooks Online using modern view.
Moreover, I've added this article as your reference for memorizing and modifying your reports: Create, access, and modify memorized reports.
Keep me posted if you have other concerns about your payroll subscription or any QuickBooks-related tasks. We're always here to lend a helping hand.
