Credit Cards. When the client pays, I go to the invoice and receive the payment with the date it was made. All deposits end up on same deposit in my checking account?

CPJCAPRIO · ‎October 24, 2020

My payment received was on 9-14-20. Every invoice sent and paid list on this same date event though the dates of payments are different. So every-time I receive a payment the amount on 9-14 goes up instead of listing a separate deposit. How do I fix this?

GlinetteC · ‎October 24, 2020

Thanks for your prompt response, CPJCAPRIO.

Yes, you'll just have to check the box and then record them on different deposit dates and deposit them individually.

To record invoice payment:

Go to + New and select Receive Payment.
Select the name of the customer from the drop-down menu.
From the Outstanding Transactions section, select the transactions that you’d like for QuickBooks Online to calculate.
Select the payment method.
You can either deposit the money to your checking account or to the Undeposited funds account.
Select Save and close.

You may check this article on how to Record Bank Deposits in QuickBooks Online for the detailed steps.

Visit us again here if there's anything else we can do to help.

View solution in original post

Angelyn_T · ‎October 24, 2020

Hi there, @CPJCAPRIO.

I'm here to share with you some information about payments and deposits in QuickBooks.

QuickBooks just captured any details entered into it. Thus, the information matters on what dates were used on payments or deposits. On the payment transaction, the system automatically prefills the date similar to the invoice. If the payment is on a different period, then you can update it under the Payment date section.

Moreover, the deposit date also depends on the date selected on the Bank Deposit page. If each payment has a different deposit date, then you need to deposit them one at a time.

I'm also adding these articles to learn more about invoices, payments, and deposits:

Once done, you can as well utilize the reports in QuickBooks Online to review the transactions added in QuickBooks. You can check out this link as your guide: Run reports in QuickBooks Online.

Please let me know if you have any other QuickBooks questions. I'm always here to help. Have a good day!

CPJCAPRIO · ‎October 24, 2020

So it is still a bit confusing to me. Attached is where I am with deposits. Every time a payment is received from credit Card it get listed on the same deposit date. You see the dates the actual deposit are listed but it goes on the same deposit date.

Jen_D · ‎October 24, 2020

Thanks for getting back to us, @CPJCAPRIO,

I want to help you out with this, but I need more information about the problem. Reading through your post, it looks like you're getting a bulk deposit for 09/14/2020, or all credit card payments were deposited to that date. Can you confirm if this is what's happening?

Also, I'm unable to see the attachments you're referring to. If you can attach it again, it would be a great help for me to picture out what's going on.

Additionally, any information received in QuickBooks like the posting date, deposit information is dependent from what the bank sends us. As long as the payment information is correct, it should apply correctly when you receive the payment in the system.

To guide you further, here are some related links about recording credit card payments in QuickBooks Online:

Please add the additional details in the comments below. I'll be right here to help you further. Have a good one!

CPJCAPRIO · ‎October 24, 2020

Let me know if you can see this attachment

ReymondO · ‎October 24, 2020

Thanks for getting back to this thread and providing a screenshot, @CPJCAPRIO.

Yes, we can definitely see the attachment now.

I've replicated the steps that you've made. It seems that once you record the latest payments of your customer, the date on that transaction will automatically reflect on the Bank deposit window once you open it. You can check out the screenshots below as your reference.

If this is the case and you can record each payment on a different deposit date, then you need to deposit them one at a time. You can check out the steps provided in the conversation above for further guidance.

In addition, you can run the Transaction List by Customer report in QuickBooks Online. This will show you the list of income and expense transactions grouped by customer. Just go to Reports and open the Transaction List by Customer report.

If you have any other concerns or questions, just tag my name in the comment section and I'll get back to you. Have a great weekend and stay safe.

CPJCAPRIO · ‎October 24, 2020

So I guess the problem is with quickbooks as it automatically loads it. All I do it check the box and this is where it goes?

GlinetteC · ‎October 24, 2020

Thanks for your prompt response, CPJCAPRIO.

Yes, you'll just have to check the box and then record them on different deposit dates and deposit them individually.

To record invoice payment:

Go to + New and select Receive Payment.
Select the name of the customer from the drop-down menu.
From the Outstanding Transactions section, select the transactions that you’d like for QuickBooks Online to calculate.
Select the payment method.
You can either deposit the money to your checking account or to the Undeposited funds account.
Select Save and close.

You may check this article on how to Record Bank Deposits in QuickBooks Online for the detailed steps.

Visit us again here if there's anything else we can do to help.

CPJCAPRIO · ‎October 24, 2020

Thank you

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Credit Cards. When the client pays, I go to the invoice and receive the payment with the date it was made. All deposits end up on same deposit in my checking account?