Credit Memo Can't Apply

FayOh · ‎July 14, 2021

We have a customer, let's call him ABC Services.

ABC Services has multiple locations to which we ship merchandise to. ( All under the ABC Services account)

I want to be able to enter a credit to ABC Services (parent account), I need to be able to utilize that credit against all ship to locations.

Quickbooks is not allowing me to do that.

how can I get this to work.

Thank you.

Fay Oh

BigRedConsulting · ‎July 14, 2021

Unfortunately you can't apply a credit memo recorded against a customer to jobs under that customer.

The only thing I can think of is to create multiple credit memos, one for each Job for the appropriate amount.

FayOh · ‎July 14, 2021

Thank you for your reply... but that kind of...... :(

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