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FayOh
Level 1

Credit Memo Can't Apply

We have a customer, let's call him ABC Services. 

ABC Services has multiple locations to which we ship merchandise to.  ( All under the ABC Services account) 

 

I want to be able to enter a credit to ABC Services (parent account), I need to be able to utilize that credit against all ship to locations. 

Quickbooks is not allowing me to do that. 

 

how can I get this to work.

 

Thank you. 

Fay Oh

 

2 Comments 2
BigRedConsulting
Community Champion

Credit Memo Can't Apply

Unfortunately you can't apply a credit memo recorded against a customer to jobs under that customer.

 

The only thing I can think of is to create multiple credit memos, one for each Job for the appropriate amount.

FayOh
Level 1

Credit Memo Can't Apply

Thank you for your reply... but that kind of...... :( 

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