I recognize where you're coming from, @Sabbah. I'm here to assist you.
May I know which specific area of QuickBooks Online you need help with? I'm looking forward to hearing more about it from you.
In the meantime, you can follow the troubleshooting step suggested by 4Gal. Switching to other supported browsers would also help isolate the problem. If you want to connect with our support team again, I can guide you how:
- Sign in to your QBO company.
- Click on Help (?).
- To begin, select one of these tabs.
- Assistant: Get fast, customized responses. Choose a suggestion or ask your question. For additional help, you can still Talk to a human.
- Search: Directly search the QBO knowledge base or select Contact Us to connect with support.
- Start a chat with a support expert.
- Get a callback from the next available expert.
- Ask the community to get help from businesses like yours.
Below is a list of their support hours for your reference:
- Plus, Essentials, and Simple Start
Monday-Friday: 6 AM to 6 PM PT
Saturday: 6 AM to 3 PM PT
Any time, any day
You can also check out this article for troubleshooting steps if you're unable to sign in to your QuickBooks, TurboTax, or Mint products: Recover your Intuit Account if you can’t sign in.
Please don't hesitate to reach out with any questions or concerns. We are fully committed to ensuring you're satisfied with our service.
